The boundary is the product, not a limitation.

Custara may

Structure and preserve evidence

  • Create evidence workspaces.
  • Map evidence items.
  • Flag evidence as present, needs source or missing.
  • Preserve evidence periods.
  • Record material change.
  • Export controlled packs.
  • Manage access and audit trails.
  • Support handoff to reviewers.
Custara must not

Decide what evidence means

  • Score, rate or rank.
  • Assess, classify or certify.
  • Decide readiness, insurability or approval.
  • Recommend coverage, funding, procurement or investment decisions.
  • Generate assessment or underwriting conclusions.
  • Provide legal, insurance, investment, charity or regulatory advice.

Evidence status means record status, not an assessment of adequacy.

The boundary is the product. Custara holds the record. The people who rely on it decide what it means.

Questions buyers ask before they trust the record.

Custara is designed to make governance evidence easier to prepare, preserve and reuse. It does not replace the people, institutions or independent reviewers who decide what that evidence means.

What is Custara?

Custara is an AI governance evidence layer. It helps organisations prepare a structured Governance Evidence Record, preserve it with a dated audit trail, and export controlled evidence packs for customer assurance, insurance, diligence, board review or independent assessment.

Who is it for?

Custara is built first for AI-native B2B companies selling into enterprise, regulated or institutional customers. The trigger is usually a procurement, diligence or insurance review where the company has the evidence somewhere, but not in a form the reviewer can test quickly.

What problem does it solve?

Most AI companies rebuild governance evidence by hand every time a buyer, insurer or investor asks. They pull from policies, screenshots, tickets, approvals, logs and founder explanations. That process is slow, inconsistent and difficult to reuse. Custara turns that work into a structured record that can travel across reviews.

Does Custara assess, score or certify our AI system?

No. Custara does not score, assess, classify, certify, rate, advise or recommend. It prepares and preserves the evidence record. Customers, insurers, investors, boards and independent reviewers decide separately what the evidence means.

Is this a compliance automation platform?

Not in the usual sense. Compliance automation platforms tend to collect evidence against audit frameworks. Custara starts from the operating evidence record for an AI deployment: what was decided, approved, changed, notified and reviewed over time. The record can then be mapped to the review in front of the company.

How is this different from a trust centre or data room?

A trust centre publishes standard answers. A data room stores documents. Custara creates a structured, dated and reusable evidence record. It shows what evidence exists, where it came from, what is missing, what changed, and what can be exported for a specific review.

What evidence can Custara hold?

Typical evidence includes model-change records, data-source approvals, risk decisions, oversight settings, incident logs, customer commitments, policy approvals, management sign-offs, assessment records, notification records and reviewer-facing materials.

Does Custara evaluate fairness, bias, explainability or model performance?

No. Custara can hold the organisation's own assessments, such as fairness, bias, explainability, impact or third-party evaluation reports. It does not perform those evaluations and does not grade the model's behaviour.

Does Custara replace SOC 2, ISO 27001 or a security review?

No. Custara does not assess security controls or replace existing security certifications and reviews. Where a reviewer asks for security evidence, Custara can reference existing certifications, reports and control artefacts as supporting evidence in the pack.

Who owns the evidence?

The company owns its evidence and controls what is shared, with whom, and for what purpose. Custara is designed around controlled export, role-based access and an audit trail of evidence activity.

What systems does Custara connect to?

A first engagement starts with low-friction capture: approved connectors, controlled import and manual upload where needed. Candidate sources include document repositories, ticketing systems, policy repositories, model-change logs, approval workflows and customer questionnaire tools.

Can we use Custara before every integration is live?

Yes. The first version does not depend on deep production integrations. A controlled import workflow can still produce a useful evidence record and test whether the proof pack reduces review time and rework.

What does a first engagement produce?

A first engagement produces one Governance Evidence Record for a live or recent review. The output usually includes scope, evidence categories, evidence inventory, buyer-question map, missing-evidence register, controlled export pack and a reuse plan for the next review.

What does success look like?

The practical test is whether the company can produce a buyer-ready evidence pack in under 48 hours, with less than three hours of senior founder or engineering time, and whether the recipient accepts the pack as the starting evidence base rather than requiring the company to rebuild the response from scratch.