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Fictional worked example

Evidence your own AIGate: Enterprise questionnaire

One record shows how a questionnaire response can be mapped to existing evidence instead of rebuilt from scattered policies, tickets and screenshots.

Evidence-gate card

Verolane AI

Fictional company, real review pattern.

Gate

Enterprise questionnaire

Reviewer

Enterprise procurement and security team

Trigger

A major enterprise deal in review

Evidence requested

AI-governance questionnaire answers, model change control, oversight boundary, incident history and third-party terms.

Situation

Verolane AI runs an agentic automation platform whose agents take actions inside a customer's systems with reduced human oversight. A large enterprise wants to buy, and its security and procurement teams have sent an AI-governance questionnaire before they will sign.

Before Custara

The team would rebuild the answer by hand, from Slack threads, tickets, model-change logs and the founders' memory. It takes weeks, reads differently every time, and the evidence is stale by the next questionnaire.

What Custara prepared

Custara prepared a single record for the agentic workflow, with authority boundary, model change control, oversight settings and incident evidence brought into one structure before the questionnaire response was exported.

GER-00X · FICTIONAL

Scope: enterprise questionnaire · Evidence period: current cycle

Record map

  • Model change control, status: present
  • Agent action and escalation log, status: present
  • Human oversight and approval boundary, status: present
  • Incident and complaint log, status: present
  • Data-source approvals, status: needs source
  • Third-party model terms, status: missing

Fictional record. Status reflects record completeness, not governance judgement. Not a score, an assessment or a certification.

Gap visible

Data-source approvals still need source, and third-party model terms are missing. The record shows both plainly instead of hiding them.

Shown, not hidden. No score state.

Exported pack

A controlled questionnaire pack formatted to the enterprise customer's structure, scoped to the evidence they asked for.

Reused later

The same record carried into the insurance renewal and stayed ready for the next enterprise questionnaire.

Boundary

Custara prepared and organised the evidence. The customer's reviewers decided whether it was sufficient.

Custara prepared the evidence and organised it the way the reviewer asked. The reviewer decided it was sufficient. Custara did not.

Custara prepares the evidence record. It does not assess, score, classify, certify, rate, advise or recommend.

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